Remote Support
🖥️

Get Remote Support

Need help with your extension? Let us connect to your screen and fix it for you. Quick, easy, and secure.

How This Works

We use Google Chrome Remote Desktop, a free secure tool built right into your browser. You share a one-time code with us, and we can see your screen to help you directly.

⏱️ Takes about 2 minutes to set up

Follow These Steps

1

Open Google Chrome

Make sure you're using the Google Chrome browser. This won't work in other browsers like Safari or Firefox.

💡 Look for the colourful circle icon on your computer or in your apps.
2

Go to the Remote Support Page

Click the button below to open Google's Remote Desktop page. This is a free, official Google service.

Open Remote Desktop →
3

Download the Helper (First Time Only)

Look for the section that says "Share this screen" and click the blue Download button. Let it install, this only takes a moment.

💡 You only need to do this once. Next time, you can skip straight to step 4.
4

Generate Your Code

Once installed, click the blue Generate Code button. A 12-digit code will appear on your screen.

Your code will look something like this:

123 456 789 012
5

Send Us The Code

Message us your 12-digit code on Telegram. We'll use it to connect to your screen.

⚠️ The code expires after 5 minutes, so make sure you're ready to chat with us first.
6

Allow The Connection

A popup will appear asking if you want to let us connect. Click Share to give us access to your screen.

💡 You can end the session at any time by clicking "Stop Sharing" or closing the browser.

What Happens Next?

👀
We can see your screen and move your mouse to help
🔧
We'll install or fix your extension for you
Once done, we'll disconnect and you're all set
🔒

Your Privacy is Protected

This is an official Google service. The code is one-time use only and expires in 5 minutes. You're in control the whole time, you can see everything we do, and you can end the session instantly whenever you want.