Privacy Policy

1. Who We Are

KinkCoach provides educational resources, digital tools, software products, and subscription-based services for online sellers and creators.

If you have questions about this policy or how your data is handled, you can contact us at:

2. Information We Collect

We collect information in the following ways:

Information you provide directly

• Email address (when you subscribe, purchase, or contact us)
• Billing information (processed securely by third-party payment providers)
• Communications you send to us (support emails, enquiries)
• Platform username (for free trial fraud prevention) New

Information collected automatically

• Basic website usage data (pages visited, approximate location, device type)
• Cookies used for site functionality and analytics

3. How We Use Your Information

We use personal data to:

• Provide access to our services and products
• Process payments and manage subscriptions
• Communicate with users about accounts or support requests
• Improve our website and services
• Prevent fraud and abuse (e.g. multiple free trial claims)
• Meet legal and regulatory obligations

We only process personal data where we have a lawful basis, such as:

• Contractual necessity
• Legitimate interests
• Consent (where required)

4. Sharing Your Information

We may share limited information with trusted third parties where necessary, including:

• Payment processors (e.g. Stripe)
• Website analytics providers
• Email communication services

These providers are required to handle data securely and only for agreed purposes.

5. Cookies and Analytics

We use cookies to:

• Enable core site functionality
• Understand how visitors use our site
• Improve user experience

Analytics tools (such as Google Analytics) collect anonymised usage data. You can manage or disable cookies through your browser settings.

6. Data Security

We take appropriate technical and organisational measures to protect your data.

• Website data is protected using encryption and access controls
• Payment details are handled exclusively by secure third-party providers
• We do not store full payment card details on our servers

7. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

When data is no longer required, it is securely deleted.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent where applicable

To exercise your rights, contact privacy@kinkcoach.me.

You may also lodge a complaint with the UK Information Commissioner's Office (ICO):

https://www.ico.org.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Browser Extension (KinkCoach Tools for Chrome, Edge & Opera)

If you use the KinkCoach Tools browser extension, the following applies:

Data stored locally in your browser

The extension stores certain information locally on your device only, including:

• Your license key
• Your saved settings and message templates
• Local activity indicators (e.g. whether a task has already run)
• Temporary identifiers used solely to prevent duplicate actions

This information remains in your browser's local storage and is not transmitted to our servers.

Data transmitted to our servers

• Your license key (for subscription verification)
• Optional, minimal usage metrics (e.g. feature enabled/disabled counts)

You may clear extension data at any time using the built-in settings.

11. Free Trial Data New

When you sign up for a free trial, we collect and store:

• Your email address
• Your platform username
• Trial start and end dates
• Subscription type (trial or paid)

This information is used to:

• Provide trial access to our tools
• Prevent abuse of the free trial system
• Convert trials to paid subscriptions when applicable